- High Withdrawal Limits
- Support Not 24/7
Editor’s View of PowerPlay Casino
PowerPlay Casino offers a sleek, user-friendly design with easily accessible menus and a welcoming, friendly atmosphere. Navigating the site is straightforward, and we were impressed with the quick and easy access to live chat support, payment information, and responsible gambling features. Overall, PowerPlay Casino provides a pleasant and seamless gaming experience.
General Information About PowerPlay Casino
PowerPlay Casino is a well-established online casino that has garnered positive ratings from both players and experts on AskGamblers. Catering primarily to the Canadian market, the casino stands out among Ontario-based online casinos. Players can check out PowerPlay Casino’s ratings and reviews before registering, ensuring they make an informed decision.
The casino is fully licensed and regulated by both the Government of Curacao and the Alcohol and Gaming Commission of Ontario, providing players with peace of mind regarding the casino’s reliability and fairness.
Payment Information and Options at PowerPlay Casino
PowerPlay Casino supports a variety of payment methods, including credit cards, debit cards, e-wallets, and cryptocurrency through Cryptopay. The minimum deposit and withdrawal amounts are set at $10, with the maximum limits determined by the payment processor.
Withdrawals are processed quickly, with the casino aiming to complete transactions within four hours on weekdays (8:00 am – 5:00 pm EST) and weekends (12:00 pm – 4:00 pm EST). The maximum withdrawal amount via Interac is $3,000 per transaction and within a 24-hour period.
Your first withdrawal is free of charge, and withdrawals over $100 are also fee-free. For withdrawals under $100, there is a 3% fee. Withdrawals over $1,000 may incur additional fees depending on the payment provider. Players can withdraw up to $100,000 per week, with a maximum of two withdrawals in 24 hours.
Customer Support at PowerPlay Casino
PowerPlay Casino offers excellent customer support, available 24/7. The live chat feature is the fastest way to get assistance, and we found no wait times when we tested it. A friendly agent was immediately available to help. Unlike many online casinos, PowerPlay does not use a chatbot, allowing players to speak directly with live support agents.
For additional support, players can also contact the casino via email, phone, or even through Facebook. The contact information is readily available in the support section, making it easy for players to reach the casino whenever they need help.
Games at PowerPlay Casino
PowerPlay Casino offers an impressive collection of games, including online slots, table games, poker, and live casino games. The casino works with multiple top-tier software providers, including Games Global, ensuring players have access to high-quality games.
Although the casino does not list game providers directly in the games lobby, players can use the search engine to find their preferred games quickly. Slots lovers will find a variety of titles, including popular slots like Halloween Fortune, and table game enthusiasts can enjoy blackjack, roulette, and poker games such as Jacks or Better.
The live casino section is powered by Evolution Gaming, offering a fully immersive experience with real-life dealers available around the clock. Players can enjoy live versions of blackjack, roulette, baccarat, and more, with both male and female croupiers ready to take your bets.
PowerPlay Casino’s Commitment to Responsible Gambling
PowerPlay Casino is committed to promoting responsible gambling, providing players with a suite of tools to manage their gaming activity. When registering, players can set deposit and loss limits for up to a month, and once these limits are in place, they cannot be removed.
The casino also features a Reality Check tool, which provides players with reminders at regular intervals to help manage their gaming sessions. Additionally, players can take advantage of time-out periods, self-exclusion, or permanent account closure if they feel they need a break from gambling.
Final Verdict on PowerPlay Casino
PowerPlay Casino is a solid choice for players seeking a reliable, licensed online casino. New players can take advantage of a welcome package that spans multiple deposits, including a 100% bonus up to $200, allowing them to enjoy a broad selection of slots, table games, poker, and live casino options.
We found the 24/7 live chat feature to be quick and efficient, with no issues encountered during our experience. The casino offers a range of secure payment methods, and its responsible gambling tools ensure players can maintain control over their gaming activity. With licensing from the Alcohol and Gaming Commission of Ontario and a robust collection of games, PowerPlay Casino is a great destination for players looking for a trustworthy and entertaining gaming experience.
